Refund Policy
Free plan
The Free plan is available at no charge for the first 30 days after you create your account. No payment is required, and no refunds are applicable.
Paid plans
Paid plans are billed one period at a time (30 days), with no automatic recurring charge; each period is a separate payment you make when you’re ready to renew. We do not offer refunds for a period once it has been paid. If you choose not to renew, your current plan stays active for the rest of the period you already paid for, then moves to the Free plan. If your free 30 days have already passed, automatic AI replies stop at that point until you buy another period.
Exceptions
We reserve the right to grant refunds outside of this policy on a case-by-case basis at our discretion, for example, in cases of service outages or billing errors. If you believe you were charged in error, contact our billing team immediately.
Contact
To request a refund or report a billing issue, contact us at: [email protected]